1. Introduction
SiteSmart ("we," "our," or "us") operates the website sitesmart.us and the SiteSmart platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, company name, and other contact details you provide when joining our waitlist, creating an account, or contacting us.
- Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and time spent on pages.
- Location Data: Addresses and geographic coordinates you input for analysis purposes within the platform.
- Business Data: Store locations, sales figures, and other business information you upload to the platform.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your waitlist registration and notify you of launch updates
- Generate location analysis reports and market insights
- Communicate with you about your account, updates, and support requests
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party services that help us operate our platform (e.g., hosting, analytics, email delivery).
- Data Partners: We use third-party data sources (demographic, economic, and market data providers) to power our analysis. Your search queries may be sent to these providers to retrieve relevant data.
- Legal Requirements: When required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
8. Cookies
We may use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@sitesmart.us.